Business Kitz Australia Pty Ltd ACN 648 465 025 (“Business Kitz”, “us”, “we” or “our”) provides users with access to our online platform available at https://businesskitz.com.au or http://businesskitz.com (“Platform”). You will be referred to throughout this Privacy Policy as “you” or “your”.
In order for us to provide you with access to the Platform, we need to collect personal information from each user and process that personal information.
We understand the importance people place on their personal information being collected. This Privacy Policy is intended to inform you provide you how we collect, store, use and disclose your personal information.
If you do not agree with this Privacy Policy, then you must not access the Platform or any of our services or interact with any other aspect of our business.
If you have any questions about this Privacy Policy, you may contact us with any questions before you use the Platform by emailing info@businesskitz.com.au.
What information do we collect
The Privacy Act 1998 (Cth) (Privacy Act) defines types of information, including personal information and sensitive information. This Privacy Policy applies to the collection of your personal information and/or sensitive information.
The kind of personal information that we collect from you will depend on how you use the Platform, our services or interact with our business. The type of personal information we may collect includes:
• Personal information - including your name, address, IP address, telephone number, email address, payment details, social media details, occupation, information about your company or business;
• Billing and payment details;
• IP address and the date and time of your access to our website; and
• Communications from you including survey responses, testimonials, feedback or complaints.
We may collect your personal information in the following ways:
• Information you provide to us directly – when you register as a user on the Platform, input information on our website or provide information to us over the phone.
• Information we automatically collect from you - we automatically collect information such as your IP address and device type when you visit the Platform.
• Social Media Platforms - If you access our website or social media sites, we may collect additional personal information about you including but not limited to your name, IP address, device type, activity on our website and domain name.
• Cookies - the main purpose of cookies is to identify users and to prepare customised web pages tailored to them. Cookies do not identify you personally, but they may link back to a database record about you. We use cookies to monitor usage of our website and to create a record of when you visit our website, how frequently you access our website, how long you use our website for, the approximate location that you access our website from, whether you access our website from multiple devices and what pages you view so that we may serve you more effectively.
The purpose for which we collect personal information is to provide you with the best service experience possible on the Platform.
We will collect and hold your personal information in the following circumstances:
• to operate, maintain and provide to you the features and functionality of the Platform;
• where necessary for the purposes of the legitimate interest of our business specifically, legitimate interest in providing the Platform and helping improve performance of the Platform;
• to communicate with you, including sending statements and invoices, communications, news, alerts and marketing communications;
• to deal with enquiries and complaints made by you relating to our products and services;
• to address your questions, issues and concerns;
• to determine products and services that may be of interest to you and to send you news alerts and marketing communications in accordance with your marketing preferences;
• to analyse our products and services and customer needs with a view to developing new or improved services;
• to share your information with third parties;
• with your consent;
• to implement and retain security measures which are necessary to protect our systems and customer data; and/or
• because disclosure or use is required or authorised by law. Your personal data may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.
When marketing to you, your personal information may be used or disclosed for our own purposes. You may opt out of our direct marketing to you. Our direct marketing materials will explain how you can do this.
By providing your survey responses, testimonials, feedback or complaints, you grant to us a royalty-free, worldwide, irrevocable, perpetual license to use and incorporate into the Platform any general suggestions, enhancement requests, testimonials, recommendations or other feedback provided by you.
The Platform and our website contains links to other websites. You should review the privacy policy of the other websites as we are not responsible for the privacy practices of third-party linked websites.
We may collect personal data about you from third-party sources from time-to-time, such as publicly available materials or information and data from our marketing partners. This information is used to better supplement our services to ensure we can personalise and improve our offerings to you, whilst also giving us a method to validate any personal information we hold.
Additionally, we use software and services to track activity on our website for marketing purposes. This includes, but is not limited to, the tracking of inbound telephone calls and emails made through the website, and the tracking of movement on our website for marketing purposes.
We may store your information in hard copy or electronic format and keep it in storage facilities that we own and operate ourselves, or that are owned and operated by our service providers.
We process personal information on our servers in Australia, and you consent to your personal information being processed and stored in Australia.
We acknowledge that we will take appropriate security measures in regard to risks to the rights and freedoms of the natural persons affected by the processing of data. Objectives regarding confidentiality, availability of systems and services and their resilience in terms of nature, scope and context are considered to protect your personal information and our systems against unauthorised access to or unauthorised alteration, disclosure, or destruction. Our security measures may include internal reviews of our data collection, storage, and processing practices, including appropriate encryption and physical security measures to guard against unauthorised access to systems where we store personal information. These measures are regularly assessed and evaluated to determine their effectiveness and are subject to technical progress and further development. We may update and modify these security measures from time to time, provided that such updates and modifications do not materially decrease the overall security of your personal information.
We do not warrant that these security measures will prevent any unauthorised access to or unauthorised alteration, disclosure, or destruction of the data. We disclaim all liability in relation to any unauthorised access, alteration, disclosure, or destruction of data that is outside our reasonable control.
You are not obliged to provide us with your personal information, however not all our services or functions on our website will be available to you if you do not allow us to collect this personal information.
If you would like to request such access, correction, deletion, or restriction, please contact us as set out below.
If we, or any of our group companies, merge with, or is acquired by, another business, sells all or a portion of its assets, or undergoes reorganisation, financing or change of control, your personal information may be disclosed to our advisers and any prospective purchaser’s adviser and may be among the assets transferred/sold to an acquirer. However, your personal information will remain subject to this Privacy Policy.
This Privacy Policy will be reviewed and updated from time to time to ensure that it reflects our current information handling practices and any relevant legislative changes. We reserve the right to update this Privacy Policy at any time, with such updates to take effect from the date of publication of the updated policy on our website (www.businesskitz.com.au). If you do not agree with any updates to this Privacy Policy, you must stop using the Platform or any of our services and deactivate your account.
If you require further information about this Privacy Policy, your personal information, or your data protection rights, please contact us by email info@businesskitz.com.au or at the address set out below:
Suite 6,
29 McDougall Street, Milton
Queensland 4064
For information about privacy generally, or if your concerns are not resolved to your satisfaction, you can contact the Office of the Australian Information Commissioner (“OAIC”) by visiting www.oaic.gov.au, sending an email to enquiries@oaic.gov.au, telephoning 1300 363 992 or writing to the OAIC at GPO Box 5218, Sydney NSW 2001.
This Privacy Policy is subject to the laws of Queensland, Australia. You submit to the exclusive jurisdiction of the courts of Queensland, Australia. This applies regardless of your location when accessing our website or website content.
